Oneblink Data Deletion Instructions
Effective: 13 October 2026
Last changed: 13 October 2026
This page explains how to delete data held by Oneblink. It is written for three different people, because what you can delete depends on who you are.
1. If you are an Instagram account owner using Oneblink
What you can do yourself, immediately
Disconnect your Instagram account. In Oneblink, open Connected accounts and choose Disconnect. This deletes the stored access token right away. After that Oneblink can no longer read comments or send messages for that account.
Export your leads. In Oneblink, open Leads and download the CSV, so you hold a copy before anything is deleted.
What needs a request to us
Everything else is deleted on request, not with a button. This release has no in-application delete for leads, pages, automations, campaigns, or the account itself. We state that plainly rather than describe a button that does not exist.
To delete leads, pages, automations, campaigns, or your whole account and workspace, email yopie.suryadi@gmail.com from the address on the account. Say what you want deleted. For the whole account, use the subject "Delete my Oneblink account" and tell us the workspace name.
Tell us the workspace name. We will confirm within 7 days that we received it, and complete the deletion within 30 days.
What is deleted, and what is kept
| Deleted | Kept, and why |
|---|---|
| Account, workspace, sessions and tokens | Nothing from your account is kept once deletion completes |
| Instagram connection and access token | |
| Leads, consent records, pages, automations, campaigns, media | |
| Audit and activity records for your workspace |
Backups are rotated. A deleted workspace may persist in an encrypted backup for up to 30 days before that backup is rotated out, and is not restored into the live service.
2. If you are a visitor who filled in a form on someone's page
The account owner whose page you used decides the purpose of your data. Oneblink stores it on their behalf.
Contact the account owner first, through the contact shown on the page you used. They can delete your lead record directly.
You can also contact us at yopie.suryadi@gmail.com with the email address you submitted and, if you have it, the page address. We will pass your request to the relevant account owner and delete the data from our systems as far as it is our responsibility. We will confirm within 7 days and complete within 30 days.
If you only want to stop promotional email, say so and we will remove the marketing consent while leaving the record of what was delivered to you.
3. If you came here from Instagram or from Meta
If you connected your Instagram account to Oneblink and want that link and its data removed:
1. In Instagram, open Settings, then Website permissions or Apps and websites, and remove Oneblink. This revokes the token on Meta's side.
2. Email yopie.suryadi@gmail.com with the subject "Delete my Oneblink data" and your Instagram username, so we also delete what is stored on our side.
Removing the app in Instagram stops future access. It does not by itself delete what Oneblink already stored, which is why step 2 matters.
4. How to reach us
Email: yopie.suryadi@gmail.com
Address: Taman Pegangsaan Indah G-1/33, RT 003 RW 019, Pegangsaan Dua, Kelapa Gading, Jakarta Utara 14250, Indonesia
Data controller: PT Wasa Adinata Sangkara
We confirm receipt within 7 days and complete deletion within 30 days. If a request is refused, we say why.